Privacy Policy for FATUMUJURA e-market
Effective Date: October 30, 2025
Last Updated: October 30, 2025
Commission Connect Team Limited (“we,” “our,” “us”) operates the FATUMUJURA e-market mobile application (the “App”). This Privacy Policy describes how we collect, use, and protect your personal information when you use our App and related services.
1. Information We Collect
When you use FATUMUJURA e-market, we may collect the following personal information from you:
- Surname, First Name, and Other Name
- Email Address
- Phone Number
We collect this information to create and manage your user account, communicate with you, and provide our services effectively.
2. How We Use Your Information
- Register and manage your account
- Provide customer support and respond to inquiries
- Improve our services and user experience
- Send important updates, notices, and promotional offers (only with your consent)
We do not sell, rent, or share your personal information with third parties.
3. Cookies
Our App uses cookies to store user session data and preferences. Cookies help us remember your login status and provide a smoother user experience. You may choose to disable cookies in your device settings, but some parts of the App may not function properly without them.
4. Data Storage and Security
All personal data collected is securely stored in our database located in the United States. We apply reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. You may request account deletion or data removal by contacting us at commissionconnectteam@gmail.com.
6. Third-Party Services
We do not use any third-party services (such as analytics, advertising, or payment processors) that collect or process your data.
7. Children’s Privacy
Our App is intended for use by the general public and is not directed specifically toward children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will delete it.
8. Your Rights
As a user, you have the right to:
- Access and review the personal information we hold about you
- Request correction or deletion of your personal data
- Withdraw consent to data collection or processing at any time
You can exercise these rights by contacting us at commissionconnectteam@gmail.com.
9. International Data Transfer
Since our servers are located in the United States, your data may be transferred and processed outside Rwanda. By using our App, you consent to this transfer in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected in this document with an updated “Effective Date.” We encourage you to review it periodically to stay informed.
11. Contact Us
If you have any questions, complaints, or requests related to this Privacy Policy or our data practices, please contact us at:
Commission Connect Team Limited
Email: commissionconnectteam@gmail.com
Country of Operation: Rwanda